Terms & Conditions

1General Information

Electrowaver operates as a premium electronics store and sub-merchant, providing high-quality smartphones, laptops, audio devices, wearables, and accessories. The website is owned and operated from Lahore, Pakistan. For any inquiries, you can contact us via email at support@esytech.pk.

2Use of Website

By accessing this website, you confirm that:

• You are at least 18 years of age or accessing under the supervision of a parent or legal guardian
• You agree to use the website only for lawful purposes
• You will not engage in fraudulent, unauthorized, or harmful activities
• You will provide accurate and truthful information when creating accounts or placing orders

3Products and Services

All products displayed on Electrowaver are subject to availability. We reserve the right to:

• Discontinue any product at any time without notice
• Modify prices without prior notification
• Limit quantities of any products
• Refuse service to anyone for any reason

We make every effort to ensure product descriptions, images, and pricing are accurate, but errors may occur. In such cases, we reserve the right to correct them and will notify affected customers promptly.

4Orders and Payments

When placing an order, you agree to provide accurate and complete information. Electrowaver reserves the right to refuse or cancel any order if:

• Fraudulent activity or unauthorized payment is suspected
• Incorrect or incomplete details are provided
• Product is out of stock or pricing error is discovered
• Customer has a history of fraudulent or abusive behavior

Payments must be made through the approved payment gateways provided on the website:

• JazzCash: Mobile wallet payments
• EasyPaisa: Mobile wallet payments
• Cash on Delivery: Available for eligible locations

5Shipping and Delivery

We strive to process and deliver orders promptly. However:

• Delivery times may vary depending on location, courier services, and unforeseen circumstances
• Electrowaver is not responsible for delays beyond our control
• Customers are responsible for providing accurate shipping information
• Risk of loss passes to customer upon delivery
• Signature may be required upon delivery for high-value items

6Returns and Refunds

Our return and refund policies are clearly outlined on the website. Customers must comply with the stated timelines and conditions to be eligible for returns, exchanges, or refunds. Electrowaver reserves the right to refuse returns that do not meet our policy requirements. Please refer to our Return & Refund Policy for complete details.

7Warranty

Products sold on Electrowaver may come with manufacturer warranty:

• Warranty terms vary by brand and product
• Warranty claims are handled by authorized service centers
• Electrowaver facilitates warranty claims but is not the warranty provider
• Physical damage, water damage, and unauthorized repairs void warranty

8Intellectual Property

All content on this website, including logos, designs, images, text, graphics, and software, is the property of Electrowaver and protected by copyright, trademark, and intellectual property laws. Unauthorized use, reproduction, or distribution of our content is strictly prohibited.

9Limitation of Liability

Electrowaver will not be held liable for any direct, indirect, incidental, or consequential damages arising from:

• Use of our website, products, or services
• Inability to access or use the website
• Errors or omissions in content
• Unauthorized access to personal data

We make no warranties that the site will be uninterrupted, error-free, or free of viruses.

10Privacy Policy

Your use of this website is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information. Please review our Privacy Policy for complete details.

11Third-Party Links

Our website may include links to third-party websites for your convenience. Electrowaver does not control or endorse these websites and is not responsible for their content, practices, or policies.

12Account Security

You are responsible for maintaining the confidentiality of your account credentials. You agree to notify us immediately of any unauthorized access or security breach. Electrowaver is not liable for losses resulting from your failure to protect your account.

13Prohibited Activities

You may not:

• Use the website for any illegal purpose
• Attempt to gain unauthorized access to our systems
• Interfere with the proper functioning of the website
• Scrape, copy, or reproduce website content without permission
• Submit false reviews or engage in fraudulent activities

14Changes to Terms & Conditions

Electrowaver reserves the right to update or modify these Terms & Conditions at any time without prior notice. Continued use of the website after such changes constitutes your acceptance of the revised terms. We encourage you to review these terms periodically.

15Governing Law and Jurisdiction

These Terms & Conditions shall be governed by and construed in accordance with the laws of Pakistan. Any disputes arising will be subject to the jurisdiction of the courts in Lahore, Pakistan.

16Contact Us

If you have any questions about these Terms & Conditions, please contact us: